These Terms of Service govern your access to and use of Comra Motion, an image-to-video software service operated by Comra for real estate marketing workflows. By accessing or using Comra Motion, you agree to these terms.
1. The service
Comra Motion allows users to upload listing photos and related assets and generate video content from them. The service may include project storage, image analysis, clip generation, video generation, branding overlays, music selection or upload, download links, and Vimeo publishing tools.
We may add, change, suspend, or remove features from time to time. Some features depend on third-party providers and infrastructure outside our direct control.
2. Eligibility and accounts
You must provide accurate information when creating or using an account and keep your login credentials secure. You are responsible for activity that occurs through your account.
If you use Comra Motion on behalf of a company, agency, brokerage, or other organization, you represent that you are authorized to bind that organization to these terms.
Comra Motion is not intended for children.
3. Your content
You may upload photos, logos, profile images, branding materials, music, text prompts, and other content to use the service. You remain responsible for that content.
You represent and warrant that:
- you own the content you upload or have all rights, licenses, permissions, and lawful bases needed to use it with Comra Motion;
- you have obtained any required consents from identifiable people appearing in uploaded content;
- your uploaded content, prompts, and instructions do not infringe any third-party rights, including copyright, trademark, privacy, publicity, or other proprietary rights;
- your use of the service complies with applicable law and applicable real estate advertising rules.
You must not upload unlawful, infringing, defamatory, abusive, deceptive, malicious, or otherwise prohibited material, or use the service to distribute malware or interfere with the platform.
4. Ownership and license
As between you and Comra, you retain ownership of your uploaded content and, to the extent recognized by applicable law, your generated outputs.
You grant Comra a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt, modify, process, transmit, display, and otherwise use your uploaded content and generated outputs as necessary to:
- provide the service;
- create, regenerate, store, and deliver generated clips and videos;
- support, secure, maintain, troubleshoot, and improve the service;
- investigate misuse, enforce these terms, and comply with legal obligations.
This license continues for as long as reasonably necessary to operate the service, maintain backups, resolve disputes, comply with law, and complete deletion workflows.
5. Generated content
Comra Motion uses automated and AI-assisted systems. Generated clips and videos may contain errors, omissions, distortions, artifacts, or inaccurate details. You are responsible for reviewing all outputs before using, sharing, publishing, or relying on them.
Comra does not guarantee that outputs will be error-free, unique, uninterrupted, or suitable for any particular purpose.
6. Vimeo publishing
If you request a Vimeo link, you authorize Comra to upload the relevant generated video to Comra's Vimeo account on your behalf.
You acknowledge and agree that:
- the uploaded video may be processed, hosted, stored, displayed, or made accessible through Vimeo;
- depending on Vimeo settings, sharing behavior, embedding, or Vimeo platform behavior, the video may be visible or accessible on the internet;
- Vimeo is a separate third-party service and its own terms, privacy practices, moderation, availability, and retention rules apply to content uploaded there.
Deleting or changing records within Comra Motion does not necessarily remove content already uploaded to Vimeo.
7. Acceptable use
You must not:
- use the service in violation of law or third-party rights;
- upload content you are not authorized to use;
- attempt to bypass security, access restrictions, quotas, or technical limitations;
- interfere with the platform, reverse engineer restricted parts of it, scrape it unlawfully, or disrupt other users;
- use the service to create fraudulent, misleading, harmful, or abusive content.
Comra may suspend, restrict, or terminate access if we believe your use creates legal, technical, security, or reputational risk.
8. Service availability
The service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted operation, continuous availability, or compatibility with every workflow or third-party service.
Outages, delays, quality issues, or feature limitations may occur because of maintenance, infrastructure issues, model behavior, storage issues, or third-party provider behavior.
9. Fees and commercial terms
If Comra offers paid plans, credits, subscriptions, or paid features, those offerings may be subject to additional commercial terms presented at the time of purchase or contracting.
10. Suspension and termination
You may stop using the service at any time. Comra may suspend or terminate access, remove content, or disable features if:
- you breach these terms;
- we are required to do so by law;
- your use creates security, legal, or operational risk; or
- we discontinue the service or a feature.
Termination does not affect rights and obligations that by their nature should survive, including payment obligations, license rights needed for prior processing, disclaimers, liability limitations, and legal compliance obligations.
11. Privacy
Your use of Comra Motion is also subject to the Privacy Policy. The Privacy Policy explains how Comra collects, uses, stores, and shares personal data in connection with the service.
12. Disclaimers and limitation of liability
To the maximum extent permitted by law:
- Comra disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability;
- Comra is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, business opportunity, or data;
- Comra is not responsible for failures caused by third-party services or providers, including authentication providers, cloud infrastructure providers, analytics providers, monitoring providers, or Vimeo.
Nothing in these terms limits liability that cannot be excluded under mandatory law.
13. Changes to these terms
We may update these terms from time to time. Updated terms become effective when posted or when otherwise communicated to you, unless a later effective date is stated.
14. Governing law and contact
These terms are governed by Swedish law, except to the extent mandatory consumer protection law in your country of residence applies and cannot be excluded.
Questions about these terms can be sent to info@comra.ai.